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24/7 Support

SAF stands by our unmatched quality and reliability by offering complete system support beyond the initial installation and commissioning. If we design it, build it, implement it - SAF stands by it. SAF boasts a staff of committed engineers and technicians available for support at any time. Our philosophy is to use the project engineer(s) or an application specialist for any service and assistance required. Remote support is a SAF de facto standard.

Troubleshooting and support are available over the phone,1-800-327-5723 or via email direct to the SAF technical team. Standard on most drive systems, SAF engineers monitor and resolve issues by online remote access tied directly to the system computers onsite. Often issues are resolved without the time constraints and costs of travelling to site.